Privacy notice

Last updated: 11-November-2026

This notice explains how I look after your personal information when you use theprintshed.shop, contact me, or buy from The Print Shed. I am John Shelton, a sole trader trading as The Print Shed, and I am the person responsible for your information. You can contact me at info@theprintshed.shop.

What information I collect

When you use the contact form or email me: your name, your email address and the message you send, including any files or details of a print you would like.

When you place an order: your name, email address, delivery address and the details of what you ordered. Payments are taken by Stripe. I never see or store your card details.

When you visit the website: my website host keeps standard technical records, such as your IP address and the pages visited. The site uses only the cookies it needs to work. If I add analytics or marketing tools later, I will update this notice and ask for your consent where it is needed.

How I use it, and why

I use your information to reply to your enquiries, to give you a quote, to make and send your order, to handle returns and problems, and to keep the business records the law requires. If you ask me to tell you when the shop opens, I will use your email address only to do that.

The legal reasons are: to carry out a contract with you or take steps you ask for before one; my legitimate interest in running my business and answering enquiries; my legal duty to keep accounting records; and your consent where you ask to be notified about the shop.

Who I share it with

I share only what is needed with the people who help me run the business: Stripe (payments), Royal Mail or another carrier (delivery), and my website hosting and email providers. I do not sell your information or use it for anyone else’s marketing.

How long I keep it

Enquiries that do not lead to an order are deleted within 12 months. Order records are kept for six years, because tax and accounting rules require it. If you asked to be told when the shop opens, I will delete your email address once I have told you, or sooner if you ask.

Your rights

You can ask to see the information I hold about you, to have it corrected or deleted, to limit how I use it, to object to my using it, or to receive a copy you can reuse elsewhere. You can also withdraw your consent at any time. To do any of these, email me at info@theprintshed.shop. If you are unhappy with how I have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this notice

If I change how I use your information, I will update this page and the date at the top.